Technical Support

Technical Support Services

Troubleshooting Issues

Zen-Tel’s troubleshooting knowledgebase includes specific solutions to common troubleshooting problems. Even if you can’t find what you need in the knowledgebase you can post your question and it will usually be answered by an expert within 24 hours. Note: This is for customers who are having basic trouleshooting issues. For complete system services and emergency support use the support request form below.

Go to the Troubleshooting Knowledge Base


Support & Service Evaluations

Zen-Tel offers full support for Avaya, Cisco, Nortel, Norstar, Siemens, and Rolm systems. If you need to create an emergency service ticket, troubleshoot complex problems, or get maintenance contract coverage you can request support services here.

Please call us or fill out the email web form to get a free evaluation.

1. Call Us: 1-866-693-6835 (or 1-913-438-2211) Direct connection to a representative Mon-Fri, 9am-5pm CST.
2. Email Web Form 

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Manufacturer (required)

What do you need help with?