Administrative and User Training

Telephony & Network Training Programs

Zen-Tel provides customized telephony/telecommunications training programs for all levels of usability from basic telephone use and programming (for phone users) to full system setup and maintenance (for administrators). Based in Kansas City and specializing in most telephony and data systems, training is available as a seminar in our facility or a customized class schedule in your own facilities.

Telephony training for end-users is our main focus but we also provide technical training for those in the telecom industry. Telecom resellers have benefited from intensive training on system’s options, programming and software functionality.

Zen-Tel Telephony Training services are available in Kansas City or throughout the United States. All training services include :

Program Scope Consultation –  Every training program begins with an evaluation to determine necessary training content and user knowledge levels before any cost is discussed.

We won’t waste your time or ours with superfluous information!

Class Planning Services – We will provide you with our experience to help you determine attendance assignments and plan training class schedules. We will also develop a class structure to fit your time constraints and subject matter. You will get the best training you can without spending unnecessary time on planning.
Experienced Trainers – Training classes will be conducted by our most experienced technicians and technical advisers. Our trainers are proficient in all technical aspects and have proven experience in class structuring and instruction.

Reference Materials and Training Manuals – Zen-Tel supplements all training programs with reference materials for all trainees. This includes product user-guides, instruction packets, and quick reference guides.

Quality Assurance – Customer service is our #1 priority. We will provide the services you request with the quality you expect.

 

Special offers on related services!

* Training programs are offered as an exclusive service or in a package with installation and maintenance services. If you are utilizing another one of Zen-Tel’s services ask about our training programs for your company.

Please contact us or give us a call today for an evaluation of your telephony services needs.