Nortel Norstar® Key Systems Portfolio

 
Norstar Modular ICS

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Norstar Modular ICS Integrated Communications System (MICS)

The Norstar Modular (ICS) Integrated Communications System (MICS) is a key system designed for small-to-medium sized businesses with expandability for up to 248 ports. MICS advanced applications offer more options and solutions for your business including unified messaging, voice messaging, enhanced call centers, digital networking and speech recognition. The system can even grow with your business through the addition of trunk and station modules as you need them.

Powerful performance
With the most advanced key system features available to the industry, the Norstar Modular ICS MICS will allow you to improve employee productivity and drive your business to new levels of competitiveness and customer value. The MICS will not only improve the way you communicate, but also the way you do business.

Modular ICS Features Overview

  • High bandwidth to the desktop makes applications like ISDN and CTI available without changing your existing wiring.
  • Modular ICS (MICS) scalable design enables you to choose the most applicable system for your needs at any stage of growth.
  • MICS Digital technology creates your platform for current PC-based applications and is designed to accomodate future advancements in software.
  • Modular ICS's wide range of available features are designed to help drive productivity and profitability through communications.
  • Reliability is key with one of the highest mean times between failures in the industry in over 100 years

MICS Key popular features include:

  • Integrated Automated Attendant
  • Calling Line Identification (CLID)
  • Direct Inward System Access (DISA) for remote dial-in
  • Auto Daylight Savings Time
  • Paging
  • Music on Hold
  • Automatic Set Relocation
  • Toll Restriction


 


 
Norstar Compact ICS

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Norstar Compact ICS Integrated Communications System (CICS)

The Norstar Compact Integrated Communications System (CICS) is designed for growing businesses and offers from 4 to 8 lines and 8 to 24 telephone extensions. The Norstar CICS supports all Norstar Business Series telephones and can use universal analog phones as well. This includes fully-featured digital phones with advanced features like LCD and soft keys. In addition, with the Compact ICS (CICS) system, you can easily add a wide variety of Norstar applications, the most advanced available to key systems in the industry.

Extensive features for small business owners --
The Norstar Compact ICS (CICS) is packed with over 100 powerful features, like integrated Automated Attendant which will answer your calls and route them to the right person or group if desired. It can utilize Startalk Flash Voicemail or the Norstar Call Pilot voice mail system if mail boxes are needed with unified messaging. If you equip your Norstar CICS with Caller ID and subscribe to the service from your local telephone company, your Norstar telephone’s LCD Window will show you numbers (and names, where available) of the people calling. This feature allows you decide whether to take the call or return it later with the simple touch of a key. All Norstar COmpact ICS (CICS) phone system programming is done from a Norstar M7324, M7310 our T7316E Norstar phone.

Compact ICS Features Overview

  • From 4 to 8 lines and 8 to 24 telephone extensions
  • Voicemail, automated attendant, CTI, and internal fax switch support
  • Compact ICS offers high bandwidth to the desktop
  • The flexible building-block design of the CICS is expandable with your business.
  • Compacy ICS can grow from a 4x8 to an 8x24 capacity.
  • Supports all Norstar and Business Series Terminals.

Compact ICS Key popular features include:

  • Integrated Automated Attendant
  • Calling Line Identification (CLID)
  • Direct Inward System Access (DISA) for remote dial-in
  • Auto Daylight Savings Time
  • Paging
  • Music on Hold
  • Automatic Set Relocation
  • Toll Restriction




* You can purchase all products online or directly from Zen-Tel. To speak directly to a salesperson contact us or call 1(866) 693-6835.

 

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