Technical Support Services

Troubleshooting Issues

Zen-Tel's troubleshooting knowledgebase includes specific solutions to common troubleshooting problems. Even if you can't find what you need in the knowledgebase you can post your question and it will usually be answered by an expert within 24 hours. Note: This is for customers who are having basic trouleshooting issues. For complete system services and emergency support use the support request form below.

Go to the Troubleshooting Knowledgebase


Support & Service Evaluations

Zen-Tel offers full support for Nortel, Norstar, Siemens, Rolm and select Avaya systems. If you need to create an emergency service ticket, troubleshoot complex problems, or get maintenance contract coverage you can request support services here.

Please call us or fill out the email web form to get a free evaluation.

1. Call Us: 1-866-693-6835 (or 1-913-438-2211)
Direct connection to a representative Mon-Fri, 9am-5pm CST.

2. Email Web Form
Contact us 24 hours a day

(*) Indicates a required field

Your Name: *

Company:

Phone: *

Email: *


Support for: *


What kind of support? *


Please enter a general description of the support issue you are trying to resolve. *



Please type the letters shown above:


  Free Service Evaluation

If you need emergency system support or are looking for a customized maintenance contract we can help. Click here to request a free service evaluation.

  Complete System Quotes

Use our online form to request a quote for new systems, upgrades, and system expansions. Click here to send a free RFQ.

  Record of quality

  • View our Client List
  • Success Stories [coming soon]
  • Testimonials [coming soon]]

  Location

Zen-Tel is located in Overland Park, KS, and provides services throughout North America.

Zen-Tel, Inc.
9185 Bond St.
Overland Park, KS 66214

  Contact Departments

 

Home :: Support Services